Optimised for Call-Centre Speed and Accuracy

New Booking Screen

The New Booking screen is optimised for call-centre speed and accuracy. It reduces average booking time by pre-calculating fares, autocompleting addresses, and guiding agents through a logical field order. Advance bookings and corporate repeat patterns are fully supported, ensuring no job is ever missed.

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New Booking Screen

Dynamic Fare Calculation

Real-time price estimation based on distance, vehicle type, and applicable surcharges. Customers know the cost before they confirm.

Google Places Autocomplete

Fast, accurate address entry for pickup, via, and destination. Eliminates typing errors and speeds up every call.

Advance Booking

Schedule jobs for any future date and time; they appear in the Advance Bookings queue automatically.

Auto-Cursor Progression

After each field, the cursor automatically jumps to the next logical field, optimising call-handling speed.

Flight Number Integration

Pulls live flight status for airport pickups. No more guessing if a flight is delayed.

Repeat Patterns

Supports daily, weekly, or custom repeat bookings for corporate accounts. Set it once, run it forever.

Vehicle & Driver Selection

Drop-downs to assign a specific vehicle or driver; auto-assign available if none selected. Flexibility with automation.

Internal Notes

Separate fields for driver instructions and office notes. Every detail is captured and communicated.

Why New Booking Screen Matters

The New Booking screen is optimised for call-centre speed and accuracy. It reduces average booking time by pre-calculating fares, autocompleting addresses, and guiding agents through a logical field order. Advance bookings and corporate repeat patterns are fully supported, ensuring no job is ever missed.

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