1. Introduction
FleetCortex is operated by Velonodes (Pvt) Ltd. This Cookie Policy explains how we use cookies, local storage, tracking technologies, and similar tools when you visit or interact with our services.
We use cookies to maintain platform security, manage authenticated sessions, improve platform performance, remember user preferences, and support optional analytics and integrations.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website or use an online platform. They help websites recognise your device, maintain sessions, remember preferences, and improve user experience.
- Session Cookies: Temporary cookies deleted automatically when you close your browser.
- Persistent Cookies: Cookies that remain on your device for a defined period or until manually deleted.
- First-Party Cookies: Cookies set directly by FleetCortex.
- Third-Party Cookies: Cookies set by external providers integrated into our platform.
3. How FleetCortex Uses Cookies
FleetCortex uses cookies and similar technologies for operational, security, compliance, and performance purposes.
- Authentication & Security: Maintaining secure user sessions and preventing unauthorised access.
- Platform Functionality: Remembering dashboard settings, preferences, and user configurations.
- Operational Performance: Monitoring performance and improving platform reliability.
- Analytics: Understanding usage trends to improve the platform experience.
- Compliance: Recording cookie consent preferences and call-recording acknowledgements where required.
- Third-Party Integrations: Supporting mapping, address lookup, communication, and payment services.
4. Categories of Cookies We Use
5. Third-Party Services
FleetCortex integrates with trusted third-party providers to support platform functionality. These providers may set their own cookies or tracking technologies.
- Mapbox – Mapping, route visualisation, and geolocation services.
- Google Places API – Address lookup and autocomplete functionality.
- Twilio – Communication, VoIP, and call recording services.
- Google Analytics – Anonymous analytics and platform performance reporting.
- Stripe – Optional secure payment processing functionality.
These providers operate under their own privacy and cookie policies. FleetCortex does not control third-party cookies.
6. Consent and Cookie Preferences
In accordance with UK GDPR and PECR requirements, FleetCortex requests consent before placing non-essential cookies.
- Users may accept all cookies.
- Users may reject optional analytics and marketing-related cookies.
- Users may customise cookie preferences at any time.
- Strictly necessary cookies cannot be disabled because they are required for core platform functionality and security.
FleetCortex records cookie consent choices to demonstrate compliance with UK GDPR and PECR requirements. Consent preferences can be updated at any time through the website cookie settings panel.
7. Managing Cookies in Your Browser
Most browsers allow you to manage, block, or delete cookies through browser settings. Disabling certain cookies may affect the functionality and security of the FleetCortex platform.
- Delete existing cookies stored on your device.
- Block third-party cookies.
- Configure browser alerts before cookies are stored.
- Disable all cookies (may impact platform functionality).
Browser guidance:
8. International Data Transfers
Some third-party providers integrated into FleetCortex may process limited technical information outside the United Kingdom. Where international transfers occur, FleetCortex ensures appropriate safeguards are implemented, including UK-approved Standard Contractual Clauses (SCCs) where required.
9. Updates to This Cookie Policy
FleetCortex may update this Cookie Policy periodically to reflect changes in legal requirements, operational practices, or third-party integrations.
The latest version will always be available at: https://myfleetcortex.com/cookies.html
10. Contact Information
If you have questions about this Cookie Policy or how FleetCortex uses cookies and tracking technologies, please contact us.
- Company: Velonodes (Pvt) Ltd
- Product: FleetCortex
- Email: info@myfleetcortex.com
- Website: https://myfleetcortex.com
- Address: Hakeem Abad, Nowshera Cantt, Khyber Pakhtunkhwa, Pakistan